Thousands of UK households receiving Department for Work and Pensions (DWP) benefits may now be able to claim up to £325 off their annual water bills under major reforms to the government’s WaterSure scheme.
The UK government recently announced an expansion of the scheme, which will extend support to an additional 53,000 low-income households. The changes aim to help vulnerable families cope with rising living costs, including increasing water bills.
For many households struggling with high water usage due to medical conditions or family size, this discount could provide much-needed financial relief.
What Is the WaterSure Scheme?
The WaterSure scheme is a government-backed initiative that caps water bills for certain households that use a large amount of water but have limited incomes.
Instead of paying a standard metered bill, eligible households have their charges capped at the average water bill for their region, which can reduce annual costs significantly.
Currently, around 260,000 households already benefit from the scheme, with average savings of about £325 each year.
Major Changes to the Scheme
The latest reform is considered the biggest overhaul of the WaterSure scheme in around 30 years. Under the updated rules:
- An extra 53,000 low-income households will qualify for support.
- People receiving certain disability benefits are now eligible.
- Some application requirements, such as paying for a doctor’s note, have been removed.
These changes aim to ensure more vulnerable households receive help with their water bills.
DWP Benefits That May Qualify
The expansion focuses on households receiving disability-related benefits from the DWP. Those eligible may include people receiving:
| DWP Benefit | Who It Helps |
|---|---|
| Personal Independence Payment (PIP) | People with long-term health conditions or disabilities |
| Disability Living Allowance (DLA) | Individuals with mobility or care needs |
| Attendance Allowance | Older people with disabilities who need help with daily care |
Households receiving these benefits may qualify if their annual household income is below £25,745.
WaterSure Scheme Key Details
| Feature | Details |
|---|---|
| Maximum typical saving | Up to £325 per year |
| Current households receiving support | Around 260,000 |
| Additional households eligible after reform | 53,000 |
| Income threshold | £25,745 per year |
| Main requirement | Must have a water meter |
Who Is Eligible for the Discount?
To qualify for the WaterSure scheme, households must meet several criteria:
1. Receive Eligible Benefits
Applicants must receive certain benefits, including disability benefits or income-related benefits.
2. Have a Water Meter
The property must have a water meter installed or be waiting for one.
3. Use High Amounts of Water
This could apply if:
- Someone in the household has a medical condition requiring extra water
- The household has three or more children under 19
These criteria ensure the scheme targets families whose water usage is higher due to essential needs rather than choice.
Why the Scheme Matters
Water bills across the UK have been rising, and millions of households are already receiving support through social tariffs and schemes like WaterSure.
Industry estimates suggest over two million households receive some form of water bill support, helping to ease the pressure caused by increasing utility costs.
Consumer groups have welcomed the reforms, saying the expanded eligibility will help vulnerable households that often have no choice but to use large amounts of water due to medical needs.
How to Apply for the £325 Discount
Applying for the WaterSure scheme is relatively straightforward.
Steps to Apply
- Contact your water supplier directly.
- Request a WaterSure application form.
- Provide proof of benefits and household income.
- Submit evidence of medical needs or family size if required.
Each water company manages applications for the scheme in its region.
Conclusion
The expansion of the WaterSure scheme means thousands more households on DWP benefits could save up to £325 a year on water bills.
With the cost of living still high across the UK, this financial support could make a meaningful difference for families who rely on extra water for medical or essential needs.
Anyone receiving eligible benefits should check their eligibility and apply through their local water provider.
FAQs
How much can you save through the WaterSure scheme?
Eligible households can save around £325 per year because their water bills are capped at the regional average.
Which benefits qualify for the £325 water bill discount?
Benefits such as Personal Independence Payment (PIP), Disability Living Allowance (DLA), and Attendance Allowance may qualify if household income is below the required threshold.
Do you need a water meter to apply?
Yes. To qualify for WaterSure, you must have a water meter installed or be waiting to get one installed.



